Société Générale de Banque au Liban S.A.L. Virtualizes to Improve Availability and Simplify Maintenance
Société Générale de Banque au Liban (SGBL) is part of the international network of Société Générale, one of the leading financial service groups in the euro zone, which operates in 83 countries worldwide. SGBL operates 43 branches in Lebanon. At a regional level, SGBL has 16 branches in Jordan and seven in Cyprus. The bank is also present in Syria through the supply of advisory services. SGBL offers a complete range of banking services destined for corporate clients, retail, midsize enterprises, individuals, professionals and associations.
Challenges
- Update desktop clients across the bank’s infrastructure to achieve fully consolidated and integrated desktop virtualization, providing secure anywhere, anytime access for more end users
- Eliminate the cost of maintaining personal computers (PCs) at bank branches spread across a wide geography
- Ensure the high level of availability and security required in the financial industry, while reducing cost and operational risk
- Deploy new infrastructure on time and within budget to meet service level agreements with banking customers
Solution
- Replaced older desktop PC clients across bank branches with Oracle’s Sun Ray 2 Client, ensuring a homogenous platform that is now more efficient to manage and maintain, and is more available to end users
- Enabled remote management of desktop troubleshooting and application deployments and upgrades through virtual clients, replacing PCs that required IT staff to travel to branches and fix issues before employees could continue delivering financial services
- Worked with Oracle Partner ACT to plan the complete migration of all branches to a unified desktop profile and single image that will simplify management over time
- Received equipment January 2010 and deployed by June 2010
- Replaced more than 450 inefficient desktops across the bank
- Reduced costs of management, maintenance, and administration, cutting total cost of ownership by 50%
- Reduced total power consumption across branches by 25%
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