Quality Policy

The mission of ACT management and teams is to enable our customers’ organizations to achieve business advantage through ACT effective and innovative IT consultations, solutions, and services.
Consultations, solutions, and services should be completed according to customer needs and requirements, in the required time frames, to the best industry quality standards and in compliance with all applicable requirements.
Product quality, customer satisfaction, and continual improvement are central to ACT’s vision.  As such, global and departmental quality objectives have been established in full cooperation with ACT’s staff. Objectives’ effectiveness is monitored at regular intervals and relevant actions are taken if needed.
Our strategy is to maintain an evolving unique blend of:
  • Making Quality an integral part of our Business Processes
  • Alliances with best of breed technology sources
  • Adoption of international best practices and methodologies, including ISO 9001:2015
  • Maintaining, developing and expanding a team of skilled and certified professionals
This quality policy is well understood and applied by all employees and is appraised on a regular basis via our management review program.